A Dispute Resolution Institution for the Digital Age
Fair, fast, and accessible dispute resolution solutions through secure, AI-powered online platform.
What Does CORD Offer?
Comprehensive dispute resolution services designed for speed, fairness, and enforceability in the digital age.
Binding dispute resolution
CORD Arbitration
Legally binding awards through expert arbitrators, sector-specific processes, and court-enforceable rules.
Is your contract CORD-ready?
Learn more →
Collaborative resolution
CORD Mediation
Resolve disputes amicably with professional mediators while preserving business and personal relationships.
Is your relationship worth preserving?
Learn more →Clause Drafting & Contract Readiness
Make agreements CORD-ready with sample clauses, drafting guidance, and an interactive clause generator.
Generate clause →Dispute System Design (DSD) for Growing Organisations
Build dispute-ready systems early with scalable grievance pathways, legal ops readiness, and regulatory alignment.
Explore DSD →Arbitrators Training and Certification Program
Build doctrine, practice, and real-world readiness with CORD's continuous arbitration learning ecosystem.
Explore training →CORD for specific sectors
CORD offers customised Rules and workflows for specific sectors. Select the sector you are interested in exploring:
Why Choose CORD?
Trusted expertise, regulatory backing, and proven results
01 — Institutional Framework
Arbitration & Mediation Rules built for the real world.
CORD's Rules have been vetted by international experts in arbitration and mediation — and stress-tested across matters that range from high-volume NBFC recoveries to complex commercial disputes. They are designed not just for legal soundness, but for practical enforceability.
“Rules that are tested for both scale and complexity — from bulk NBFC matters to high-value commercial disputes.”
Vetted by international ADR experts
Trusted by
Organizations across banking, workplace, and community sectors
CORD in Media
Coverage and commentary on CORD’s work across law, policy, and technology
SCC Online
Oct 2023
Founder speaks on ODR and the impact of technology on the future of dispute resolution
Interview with Vikas Mahendra, Co-Founder, CORD & TERES.
Lexology • Dec 2025
From Litigation to Automation: The Legal Future of ODR in India
ODR is emerging as a transformative force, leveraging technology to streamline arbitration, mediation, and negotiation
SCC Online • Sept 2024
High ethical standards & transparency essential for credibility of ADR: Justice SR Krishna Kumar at India ADR Week 2024.
MCIA organises India ADR week 2024 in Bengaluru- Coverage of India ADR Week, where Ms. Deepika Kinhal (CORD) spoke on definitions and practicalities of ODR.
Techgraph • Jan 2024
How is Online Dispute Resolution reshaping conflict resolution?
CORD or Centre for Online Resolution of Dispute is also an ODR platform, it leverages technology to make arbitration and mediation a lot more accessible, affordable, and efficient.
Bar & Bench • Aug 2023
Deepika Kinhal joins Centre for Online Resolution of Disputes as CEO
Deepika Kinhal, who leads Vidhi Centre for Legal Policy’s JALDI (Justice, Access and Lowering Delays in India) initiative, has shifted gears to don an entrepreneurial hat as CEO of Centre for Online Resolution of Disputes (CORD).
Stories from CORD
Articles, announcements, newsletters and interviews
22 Dec 2025
Case Study: NBFC Portfolio Recovery at Scale
How a high-volume NBFC reduced turnaround time and improved compliance using CORD’s rule-driven arbitration workflows.
Read →10 Dec 2025
Why ODR Matters for Digital Lending Portfolios
How online-first arbitration workflows help NBFCs reduce timelines, cost, and operational friction—while maintaining enforceability.
Read →22 Nov 2025
Update: CORD’s Work Under SEBI SMART ODR
A quick update on how CORD continues to operate in one of India’s most regulated dispute ecosystems—securities market disputes at scale.
Read →05 Nov 2025
CORD Newsletter — November 2025
Highlights from the month: product updates, new resources, and what we’re learning from real-world case operations.
Read →