Banking & NBFC Arbitration
Online Dispute Resolution for Banks & NBFCs
CORD provides a fully online, legally enforceable arbitration framework tailored for banks and NBFCs—designed for high-volume, compliance-driven dispute resolution.
Banking & NBFC Arbitration FAQs
Quick answers to common questions about eligibility, timelines, costs, and enforceability for NBFC and banking portfolios.
What types of NBFC disputes are suitable for CORD arbitration?+
Loan defaults, co-lending disputes, vendor or DSA contract breaches, digital lending grievances, and documentation or KYC-related disputes are all commonly handled.
Do we need a CORD clause to start arbitration?+
Yes, an arbitration agreement referencing CORD is required. If you don’t have one, you can generate a compliant clause and update future agreements.
How long does a typical NBFC arbitration take?+
Timelines vary by complexity, but structured online procedures often reduce time-to-award significantly compared to litigation.
Is a CORD arbitral award legally enforceable?+
Yes. Awards are issued under applicable arbitration law and are enforceable in court like any other arbitral award.
Can we handle bulk disputes across a portfolio?+
Yes. CORD supports bulk intake (CSV/API), standardized notices, and portfolio dashboards for high-volume case management.
How are arbitrators appointed and vetted?+
CORD maintains a vetted panel with domain expertise. Appointments follow the institution’s rules and conflict-checking protocols.
Are hearings fully online, and what about evidence submission?+
Yes. Hearings, submissions, and communications are conducted online with secure document handling and audit trails.
What fees apply for NBFC arbitration?+
Fees depend on claim size and applicable rules. The fee schedule is transparent and shared at the time of filing.
Can borrowers participate remotely or via mobile?+
Yes. Parties can join hearings and submit documents remotely, including through mobile-friendly workflows.
How do we get started with CORD for our NBFC?+
You can add a CORD clause to your agreements and reach out for onboarding, API access, and case management setup.
Transform Your NBFC’s Dispute Resolution
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