CORD is an institution that facilitates fair, fast and accessible dispute resolution through a secure online platform, a bouquet of modular services and a panel of expert neutrals.
Why Choose CORD
Rich ADR experience and experience of building user-friendly, secure technology platforms at scale.
Tailor made platform
Do not miss the experience of physical hearings with the easy to use platform.
Meet all your dispute resolution needs with a bouquet of pay per use services
Case Manager Support
Cases and Hearings moderated by Case Managers so that participants focus only on the matter at hand.
No. CORD does not provide legal advice. CORD is an independent, neutral institution that does not represent parties.
No. CORD administers cases with a claim value of a few thousand rupees to millions of dollars.
Yes. CORD recommends the parties to incorporate the following clause in their agreements:
Any dispute arising out of or in connection with this agreement, including any dispute relating to the validity or termination of this agreement shall be determined by arbitration to be administered by the Centre for Online Resolution of Disputes (CORD) in accordance with the Rules of Arbitration of CORD, prevailing as on the date of initiating arbitration. The arbitral tribunal shall consist of a sole arbitrator* who shall be appointed by CORD in accordance with its Rules. The decision of the arbitrator shall be final. The seat of arbitration shall be [INSERT SEAT]**. The language of arbitration shall be English.
*Parties can indicate any other odd number.
**Parties should indicate a seat of their choice.
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Yes, the awards rendered through CORD are enforceable. The dispute resolution structure is carefully structured to be legally compliant.
CORD rules are applicable only if the agreement / contract has CORD dispute resolution clause in it. However, CORD can still administer the dispute even without the clause in the agreements