CORD is an institution that facilitates fair, fast and accessible dispute resolution through a secure online platform, a bouquet of modular services and a panel of expert neutrals.
Why Choose CORD
Rich ADR experience and experience of building user-friendly, secure technology platforms at scale.
Tailor made platform
Do not miss the experience of physical hearings with the easy to use platform.
Meet all your dispute resolution needs with a bouquet of pay per use services
Case Manager Support
Cases and Hearings moderated by Case Managers so that participants focus only on the matter at hand.
No. CORD does not provide legal advice. CORD is an independent, neutral institution that does not represent parties.
No. CORD administers cases with a claim value of a few thousand rupees to millions of dollars.
Yes. CORD recommends the parties to incorporate the following clause in their agreements:
Any dispute arising out of or in connection with this agreement, including any dispute relating to the validity or termination of this agreement shall be determined by arbitration to be administered by the Centre for Online Resolution of Disputes (CORD) in accordance with the Rules of Arbitration of CORD, prevailing as on the date of initiating arbitration. The arbitral tribunal shall consist of a sole arbitrator* who shall be appointed by CORD in accordance with its Rules. The decision of the arbitrator shall be final. The seat of arbitration shall be [INSERT SEAT]**. The language of arbitration shall be English.
*Parties can indicate any other odd number.
**Parties should indicate a seat of their choice.
Know more here
Yes, the awards rendered through CORD are enforceable. The dispute resolution structure is carefully structured to be legally compliant.
CORD rules are applicable only if the agreement / contract has CORD dispute resolution clause in it. However, CORD can still administer the dispute even without the clause in the agreements
Our recent experience with CORD left me impressed.
The hearing bundles were neatly done. The platform was easy to understand and efficient to use. The transcription services were excellent. The near-final transcripts sent to us by the end of the day required very minimal changes. We even had a hearing schedule at the nth hour, and the CORD staff was responsive and was happy to accommodate us with less than 24 hours’ notice.
Overall, I’m delighted to have discovered CORD and predict that we will be using them over and over again.
I recently did an eight-day hearing on the CORD platform as Tribunal president. I was impressed. The platform worked well, and the CORD staff was efficient and pro-active. I found it to be comparable to international hearing platforms that I have used (and it was most cost effective). I would certainly
Justice Deepak Verma
I thought of evolving some method, so that Hearings of the pending matters could take place online through Video Conferencing, with the help of platforms like Zoom, Skype, Webex and [CORD]. On account of Research done by me and by my Associates, I have been able to find an online platform, which may be more suitable and almost tailor made for all of us, known as [CORD].
[CORD], as third party service provider, came highly recommended and their entire team provided smooth service at significantly low costs. For virtual arbitration to effectively take place, choosing the right technology or technological partner is extremely important.