Technology
Technology in service of justice
CORD's platform is wholly built and owned by CORD — not licensed, not white-labelled. This means we control our own roadmap, iterate on what our users need, and eliminate external dependencies on upgrades and upkeep.
Our ethos is simple: technology exists to enable a significantly better experience at dispute resolution — not as an end in itself.
100%
Built and owned by CORD
No licensing, no third-party dependencies for core platform
ISO
Certified
Internationally recognised information security standards
JUST AI
Award winner
Recognised for responsible AI in legal dispute resolution
Built on principles
What guides every product decision
Accessibility
Designed to be usable by parties, counsel, and neutrals across devices, connectivity conditions, and levels of technical familiarity — from a senior advocate in a metro to a borrower in a tier-3 city.
User-Centricity
Every workflow — filing, notices, hearings, awards — is designed around the needs of the people who use it, not the convenience of the system. Clean interfaces, plain-language guidance, and minimal friction at every step.
Security & Confidentiality
All data transmitted and stored on the CORD platform is encrypted. Access controls are role-based and case-specific. Parties' documents and communications are never shared beyond their case.
ISO Certified
CORD is ISO certified, affirming that our information security management systems meet internationally recognised standards — giving institutions and regulated entities the assurance they need.
Platform capabilities
One platform — every scale of dispute
Whether you're a solo claimant filing a single matter or an institution managing hundreds of cases in parallel, CORD's platform is built for both.
Single Case Intake
Complex, high-value matters — commercial disputes, employment cases, high-stakes consumer claims — are managed with the care and precision each case deserves. Each case gets a dedicated case manager, a structured timeline, and a complete audit trail.
Bulk Case Management
For NBFCs, banks, and large institutions handling portfolios of disputes, CORD's platform supports batch filing, automated notice dispatch, parallel case tracking, and consolidated reporting — all under one institutional dashboard.
End-to-End Case Lifecycle
From filing and respondent notice to hearings, awards, and enforcement documentation — the entire dispute lifecycle is managed within a single, integrated system with no manual handoffs.
Recognised for using AI to make justice more accessible
CORD was awarded the JUST AI Award for responsible and ethical use of artificial intelligence in legal dispute resolution — the first institution in India's ODR space to receive this recognition.
AI at CORD is not about replacing human judgement. It is about removing friction — in drafting notices, organising case records, surfacing relevant precedents — so that neutrals can focus on what matters: reaching a fair resolution.
Powered by TERES
CORD's technology is augmented by TERES
TERES is India's leading legal technology platform, deployed in Supreme Court proceedings and high-stakes commercial arbitrations. CORD integrates TERES's specialised hearing and document technology as an additional layer — available to all CORD cases.
AI Transcription
Real-time, speaker-labelled transcripts of hearings — searchable and timestamped.
Hearing Management
TERES manages the technical layer of virtual hearings, ensuring stability and a professional experience.
Document Management
Structured document repositories linked to case records, accessible to all authorised parties.
Electronic Presentation of Evidence
Instant document call-up, live annotation, and synchronised display during hearings.
Ready to experience the platform?
File a case, or speak to the CORD team to understand how our platform can be configured for your institution.