Insurance Arbitration
Faster Resolution for Insurance Claims Disputes
CORD enables a digital-first, enforceable arbitration processfor insurers, intermediaries, and policyholders—built for speed, transparency, and compliant outcomes.
Insurance Arbitration FAQs
Answers to common questions about eligibility, process, timelines, and enforceability for insurance disputes.
What insurance disputes can be resolved through arbitration?+
Claim rejections, underpayment disputes, policy interpretation issues, and service-related disagreements are commonly handled.
Do we need an arbitration clause in the policy?+
Yes. A valid arbitration agreement is required to refer disputes to arbitration.
Are arbitral awards enforceable?+
Yes. Awards are enforceable under applicable arbitration law and can be executed through courts if needed.
How long does the arbitration process take?+
Timelines depend on complexity, but online workflows are designed to reduce delays and keep cases on track.
Can hearings and submissions be handled online?+
Yes. Parties can submit documents and attend hearings remotely through secure online workflows.
How are arbitrators appointed?+
CORD appoints neutral arbitrators based on its rules, with conflict checks and relevant domain expertise.
What documents are typically required?+
The policy, claim forms, correspondence, assessment reports, and supporting evidence.
What fees apply for insurance arbitration?+
Fees are based on claim value and applicable rules; the schedule is shared transparently at filing.
Can intermediaries or TPAs participate?+
Yes. Relevant intermediaries can participate where appropriate, depending on the dispute and agreement.
How do we get started?+
Add a CORD clause to policies and contact us for onboarding and case management support.
Resolve Insurance Disputes with Clarity
Faster claim outcomes, transparent process, and enforceable awards.