Nomology Technology Private Limited (“Nomology”) is the author and publisher of the internet resource resolveoncord.com. Nomology owns and operates the services provided through the Website.

1. NATURE AND APPLICABILITY OF TERMS

Please carefully go through these terms and conditions (“Terms”) before you decide to access the Website or avail the services made available on the Website by Nomology. These Terms constitute a legal agreement (“Agreement”) between you and Nomology in connection with your visit to the Website and your use of the Services (as defined below).

The Agreement applies to you whether you are –

i. A dispute resolution professional wishing to be listed, or already listed, on the Website, including designated, authorized associates of such person (“DRP”, “you” or “User”); or

ii. An individual, organisation, his/her representatives, his/her legal representative or affiliates, using the Website to resolve disputes (“End-User”, “you” or “User”); or

iii. Otherwise a user of the Website (“you” or “User”).

This Agreement applies to all services made available by Nomology on the Website (the “Services”). The Services may change from time to time, at the sole discretion of Nomology, and the Agreement will apply to your visit to and your use of the Website to avail the Service, as well as to all information provided by you on the Website at any given point in time.

This Agreement defines the terms and conditions under which you are allowed to use the Website and describes the manner in which we shall treat your account while you are registered as a member with us. If you have any questions about any part of the Agreement, feel free to contact us at contact@resolveoncord.com.

By accessing the Website to use the Services, you irrevocably accept all the conditions stipulated in this Agreement, and agree to abide by them. This Agreement supersedes all previous oral and written terms and conditions (if any) communicated to you relating to your use of the Website to avail the Services. By availing any Service, you signify your acceptance of the terms of this Agreement.

We reserve the right to modify or terminate any portion of the Agreement for any reason and at any time, and such modifications shall be informed to you in writing. You should read the Agreement at regular intervals. Your use of the Website following any such modification constitutes your agreement to follow and be bound by the Agreement so modified.

You acknowledge that you will be bound by this Agreement for availing any of the Services offered by us. If you do not agree with any part of the Agreement, please do not use the Website or avail any Services. Your access to use of the Website and the Services will be solely at the discretion of Nomology.

The Agreement is published in compliance of, and is governed by the provisions of Indian law, including but not limited to:

i. the Indian Contract Act, 1872,

ii. the (Indian) Information Technology Act, 2000, and

iii. the rules, regulations, guidelines and clarifications framed there under, including the (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI Rules”), and the (Indian) Information Technology (Intermediaries Guidelines) Rules, 2011 (the “IG Rules”).

2. CONDITIONS OF USE

You must be 18 years of age or older to register, use the Services, or visit or use the Website in any manner. By registering, visiting and using the Website or accepting this Agreement, you represent and warrant to Nomology that you are 18 years of age or older, and that you have the right, authority and capacity to use the Website and the Services available through the Website, and agree to and abide by this Agreement.

3. TERMS OF USE APPLICABLE TO ALL USERS

3.1 ACCOUNT AND DATA PRIVACY

3.1.1 The terms “personal information” and “sensitive personal data or information” are defined under the SPI Rules.

3.1.2 Nomology may by its Services, collect information relating to the devices through which you access the Website, and anonymous data of your usage. The collected information will be used only for improving the quality of Nomology’s services and to build new services.

3.1.3 The Website allows Nomology to have access to registered Users’ personal email or phone number, for communication purpose.

3.1.4 The Privacy Policy (below) sets out, inter-alia:

i. The type of information collected from Users, including sensitive personal data or information;

ii. The purpose, means and modes of usage of such information;

iii. How and to whom Nomology will disclose such information; and,

iv. Other information mandated by the SPI Rules.

3.1.5 The User is expected to read and understand the Privacy Policy, so as to ensure that he or she has the knowledge of, inter-alia:

i. the fact that certain information is being collected;

ii. the purpose for which the information is being collected;

iii. the intended recipients of the information;

iv. the nature of collection and retention of the information; and

v. the name and address of the agency that is collecting the information and the agency that will retain the information; and

vi. the various rights available to such Users in respect of such information.

3.1.6 Nomology shall not be responsible in any manner for the authenticity of the personal information or sensitive personal data or information supplied by the User to Nomology or to any other person acting on behalf of Nomology.

3.1.7 The User is responsible for maintaining the confidentiality of the User’s account access information and password, if the User is registered on the Website. The User shall be responsible for all usage of the User’s account and password, whether or not authorized by the User. The User shall immediately notify Nomology of any actual or suspected unauthorized use of the User’s account or password. Although Nomology will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of Nomology or such other parties as the case may be, due to any unauthorized use of your account.

3.1.8 If a User provides any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or Nomology has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Nomology has the right to discontinue the Services to the User at its sole discretion.

3.1.9 Nomology may use such information collected from the Users from time to time for the purposes of debugging customer support related issues.

3.1.10 User shall ensure that any content sent, shared or uploaded by the User is not harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic or libelous in any manner. Further, User should ensure that the User Comment is not invasive of any other person’s privacy, or otherwise contains any elements that is hateful, racially or ethnically objectionable, disparaging, or otherwise unlawful in any manner whatever. User shall not make any statement that is threatening the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order, or is likely to cause incitement to the commission of any cognisable offence or prevent investigation of any offence or is insulting to any other nation. Nomology reserves the right to remove any Content which it may determine at its own discretion is violative of these Terms and Conditions or any law or statute in force at the time Also, the User agrees to absolve Nomology from and indemnify Nomology against all claims that may arise as a result of any legal claim arising from the nature of the User Comment.

3.2 LISTING CONTENT AND DISSEMINATING INFORMATION

3.2.1 Nomology collects, directly or indirectly, and displays on the Website, relevant information regarding the profile and practice of the DRPs listed on the Website, such as their specialization, qualification, fees, location, and similar details. Nomology takes reasonable efforts to ensure that such information is updated at frequent intervals. Although Nomology screens and vets the information and photos submitted by the DRPs, it cannot be held liable for any inaccuracies or incompleteness represented from it, despite such reasonable efforts.

3.2.2 The Services provided by Nomology or any of its licensors or service providers are provided on an “as is” and “as available’ basis, and without any warranties or conditions (express or implied, including the implied warranties of merchantability, accuracy, fitness for a particular purpose, title and non-infringement, arising by statute or otherwise in law or from a course of dealing or usage or trade). Nomology does not provide or make any representation, warranty or guarantee, express or implied about the Website or the Services. Nomology does not guarantee the accuracy or completeness of any content or information provided by Users on the Website. To the fullest extent permitted by law, Nomology disclaims all liability arising out of the User’s use or reliance upon the Website, the Services, representations and warranties made by other Users, the content or information provided by the Users on the Website, or any opinion or suggestion given or expressed by Nomology or any User in relation to any User or services provided by such User.

3.2.3 The Website may be linked to the website of third parties, affiliates and business partners. Nomology has no control over, and not liable or responsible for content, accuracy, validity, reliability, quality of such websites or made available by/through our Website. Inclusion of any link on the Website does not imply that Nomology endorses the linked site. User may use the links and these services at User’s own risk.

3.2.4 Nomology assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect User’s equipment on account of User’s access to, use of, or browsing the Website or the downloading of any material, data, text, images, video content, or audio content from the Website. If a User is dissatisfied with the Website, User’s sole remedy is to discontinue using the Website.

3.2.5 If Nomology determines that you have provided fraudulent, inaccurate, or incomplete information, including through feedback, Nomology reserves the right to immediately suspend your access to the Website or any of your accounts with Nomology and makes such declaration on the website alongside your name as determined by Nomology for the protection of its business and in the interests of Users. You shall be liable to indemnify Nomology for any losses incurred as a result of your misrepresentations or fraudulent feedback that has adversely affected Nomology or its Users.

3.2.6 The results of any search Users perform on the Website for DRPs should not be construed as an endorsement by Nomology of any such particular DRP. If the User decides to engage with a DRP to seek legal services, the User shall be doing so at his/her own risk.

3.2.7 Without prejudice to the generality of the above, Nomology is not involved in providing any legal advice and hence is not responsible for any interactions between User and the DRP. User understands and agrees that Nomology will not be liable for:

i. User interactions and associated issues User has with the DRP;

ii. the ability or intent of the DRP(s) or the lack of it, in fulfilling their obligations towards Users;

iii. any wrongdoing on part of the DRP(s);

iv. inappropriate treatment, or similar difficulties or any type of inconvenience suffered by the User due to a failure on the part of the DRP to provide agreed Services;

v. any misconduct or inappropriate behaviour by the DRP;

3.2.8 Users are allowed to provide feedback about their experiences with the DRP, however, the User shall ensure that, the same is provided in accordance with applicable law. User however understands that, Nomology shall not be obliged to act in such manner as may be required to give effect to the content of Users feedback, such as suggestions for delisting of a particular DRP from the Website.

3.3 CONTENT OWNERSHIP AND COPYRIGHT CONDITIONS OF ACCESS

3.3.1 The contents listed on the Website are (i) User generated content, or (ii) belong to Nomology. The information that is collected by Nomology directly or indirectly from the End- Users and the DRPs shall belong to Nomology. Copying of the copyrighted content published by Nomology on the Website for any commercial purpose or for the purpose of earning profit will be a violation of copyright and Nomology reserves its rights under applicable law accordingly.

3.3.2 Nomology authorizes the User to view and access the content available on or from the Website solely for the Services provided as per this Agreement. The contents of the Website, information, text, graphics, images, logos, button icons, software code, design, and the collection, arrangement and assembly of content on the Website (collectively “Nomology Content”), are the property of Nomology and are protected under copyright, trademark and other laws. User shall not modify the Nomology Content or reproduce, display, publicly perform, distribute, or otherwise use the Nomology Content in any way for any public or commercial purpose or for personal gain.

3.3.3 User shall not access the Services for purposes of monitoring their availability, performance or functionality, or for any other benchmarking or competitive purposes.

3.4 REVIEWS AND FEEDBACK

By using this Website, you agree that any information shared by you with Nomology or with any DRP will be subject to our Privacy Policy. You are solely responsible for the content that you choose to submit for publication on the Website, including any feedback, ratings, or reviews (“Critical Content”) relating to DRPs. The role of Nomology in publishing Critical Content is restricted to that of an ‘intermediary’ under the Information Technology Act, 2000. Nomology disclaims all responsibility with respect to the content of Critical Content, and its role with respect to such content is restricted to its obligations as an ‘intermediary’ under the said Act. Nomology shall not be liable to pay any consideration to any User for re-publishing any content across any of its platforms. Your publication of reviews and feedback on the Website is governed by Clause 5 of these Terms. Without prejudice to the detailed terms stated herein, you hereby agree not to post or publish any content on the Website that (a) infringes any third-party intellectual property or publicity or privacy rights, or (b) violates any applicable law or regulation, including but not limited to the IG Rules and SPI Rules. Nomology, at its sole discretion, may choose not to publish your reviews and feedback, if so required by applicable law, and in accordance with this Agreement. You agree that Nomology may contact you through telephone, email, SMS, or any other electronic means of communication for the purpose of:

i. Providing services; and/or

ii. Obtaining feedback in relation to Website or Nomology’s services; and/or

iii. Obtaining feedback in relation to any DRPs listed on the Website; and/or

iv. Resolving any complaints, information, or queries by DRPs regarding your Critical Content; and you agree to provide your fullest co-operation.

3.5 ACCESS

3.5.1 While we strive to maintain the highest levels of service availability, Nomology is not liable for any interruption that may be caused to your access of the Services.

3.5 RECORDS

3.5.1 Any records uploaded by the User or any other actor in a Hearing Room accessible by the User, on the Website shall be provided is provided on an as-is basis at the sole intent, risk and responsibility of the Users of such Hearing Room and Nomology does not validate the said information and makes no representation in connection therewith. You should contact the relevant DRP in case you wish to point out any discrepancies or add, delete, or modify the records in any manner.

3.6 NOTIFICATIONS AND ALERTS

3.6.1 Nomology may provide certain notifications and alerts. However, these are only a supplementary way of reminding you to perform your activities. Nomology is not liable if for any reason reminders are not delivered to you or are delivered late or delivered incorrectly, despite its best efforts. In case you do not wish to receive the reminders, you can switch it off.

3.6.2 It is your responsibility to keep your correct mobile number and email ID updated with Nomology. The records will be sent to the account associated with this mobile number and/or email ID. Every time you change any contact information (mobile or email), we will send a confirmation. Nomology is not responsible for any loss or inconvenience caused due to your failure in updating the contact details with Nomology.

3.6.3 Nomology uses industry–level security and encryption. However, Nomology does not guarantee to prevent unauthorized access if you lose your login credentials or they are otherwise compromised. In the event you are aware of any unauthorized use or access, you shall immediately inform Nomology of such unauthorized use or access. Please safeguard your login credentials and report any actual suspected breach of account to contact@resolveoncord.com.

3.6.4 If you act as the representative of any other individual or organisation, you are deemed to be responsible for all obligations that the individual or organisation would have had if they had availed the Services directly. You agree that it shall be your sole responsibility to obtain prior consent of the person or organisation you represent and shall have the right to share, upload and publish any sensitive personal information of such person or organisation. Nomology assumes no responsibility for any claim, dispute or liability arising in this regard, and you shall indemnify Nomology and its officers against any such claim or liability arising out of unauthorized use of such information.

3.6.5 In case you want to delete your Records, you can do so by contacting our service support team.

3.6.6 You may lose your “User created” record, if the data is not synced with the server.

3.6.7 If the account remains dormant for any reason for a stipulated time, you may not be able to access your account and related records due to security reasons.

3.6.8 Nomology is not liable if for any reason, the records are not delivered to you or are delivered late despite its best efforts.

3.6.9 Nomology is not responsible or liable for any content, fact, analysis, legal deduction or the language used in records of the ultimate Award/Settlement Agreement whatsoever. You/ the DRP is solely responsible and liable for the ultimate Award/Settlement and any information provided to us including but not limited to the content in them.

3.6.10 Nomology has the ability in its sole discretion to retract any records without any prior notice if they are found to be shared incorrectly or inadvertently.

3.6.11 Nomology will follow the law of land in case of any constitutional court or jurisdiction mandates to share the Records for any reason.

3.6.12 You agree and acknowledge that Nomology may need to access the records for cases such as any technical or operational issue of the End User in access or ownership of the Records.

3.6.13 You acknowledge that the DRPs may engage Nomology’s software or third party software for the purposes of the functioning of the DRP’s business and Nomology’s services including but not limited to the usage and for storage of records in accordance with the applicable laws.

3.6.14 To the extent that your records have been shared with Nomology or stored on any of the Nomology products, You hereby agree to the storage of your records by Nomology for the purposes of of providing Nomology’s services including but not limited to the usage and for storage of records, in accordance with the applicable laws and further agree, upon creation of your account with Nomology, to the mapping of such records as may be available in Nomology’s database to your User account.

4. TERMS OF USE DRPS

The terms in this Clause 4 are applicable only to DRPs.

4.1 LISTING POLICY

4.1.1 Nomology, directly and indirectly, collects information regarding the DRPs’ profiles, contact details, and area of expertise. Nomology reserves the right to take down any DRP’s profile as well as the right to display the profile of the DRPs, with or without notice to the concerned DRP. This information is collected for the purpose of facilitating interaction with the End-Users and other Users. If any information displayed on the Website in connection with you and your profile is found to be incorrect, you are required to inform Nomology immediately to enable Nomology to make the necessary amendments.

4.1.2 Nomology shall not be liable and responsible for the ranking of the DRPs on external websites and search engines

4.1.3 Nomology shall not be responsible or liable in any manner to the Users for any losses, damage, injuries or expenses incurred by the Users as a result of any disclosures or publications made by Nomology, where the User has expressly or implicitly consented to the making of disclosures or publications by Nomology. If the User had revoked such consent under the terms of the Privacy Policy, then Nomology shall not be responsible or liable in any manner to the User for any losses, damage, injuries or expenses incurred by the User as a result of any disclosures made by Nomology prior to its actual receipt of such revocation.

4.1.4 Nomology reserves the right to moderate the suggestions made by the DRPs through feedback and the right to remove any abusive or inappropriate or promotional content added on the Website. However, Nomology shall not be liable if any inactive, inaccurate, fraudulent, or non-existent profiles of DRPs are added to the Website.

4.1.5 DRPs explicitly agree that Nomology reserves the right to publish the Content provided by DRPs to a third party including content platforms.

4.1.6 You as a DRP hereby represent and warrant that you will use the Services in accordance with applicable law. Any contravention of applicable law as a result of your use of these Services is your sole responsibility, and Nomology accepts no liability for the same.

4.2 PROFILE OWNERSHIP AND EDITING RIGHTS

Nomology ensures easy access to the DRPs by providing a tool to update your profile information. Nomology reserves the right of ownership of all the DRP’s profile and photographs and to moderate the changes or updates requested by DRPs. However, Nomology takes the independent decision whether to publish or reject the requests submitted for the respective changes or updates. You hereby represent and warrant that you are fully entitled under law to upload all content uploaded by you as part of your profile or otherwise while using Nomology’s services, and that no such content breaches any third party rights, including intellectual property rights. Upon becoming aware of a breach of the foregoing representation, Nomology may modify or delete parts of your profile information at its sole discretion with or without notice to you.

4.3 REVIEWS AND FEEDBACK DISPLAY RIGHTS OF NOMOLOGY

4.3.1 All Critical Content is content created by the Users of the (“Website”) and the clients of Nomology customers and DRPs, including the End-Users. As a platform, Nomology does not take responsibility for Critical Content and its role with respect to Critical Content is restricted to that of an ‘intermediary’ under the Information Technology Act, 2000.

4.3.2 Nomology reserves the right to collect feedback and Critical Content for all DRPs listed on the Website.

4.3.3 Nomology shall have no obligation to pre-screen, review, flag, filter, modify, refuse or remove any or all Critical Content from any Service, except as required by applicable law.

4.3.4 You understand that by using the Services you may be exposed to Critical Content or other content that you may find offensive or objectionable. Nomology shall not be liable for any effect on DRP’s business due to Critical Content of a negative nature. In these respects, you may use the Service at your own risk. Nomology however, as an ‘intermediary, takes steps as required to comply with applicable law as regards the publication of Critical Content.

4.3.5 Nomology will take down information under standards consistent with applicable law, and shall in no circumstances be liable or responsible for Critical Content, which has been created by the Users. The principles set out in relation to third party content in the terms of Service for the Website shall be applicable mutatis mutandis in relation to Critical Content posted on the Website.

4.3.6 If Nomology determines that you have provided inaccurate information or enabled fraudulent feedback, Nomology reserves the right to immediately suspend any of your accounts with Nomology and makes such declaration on the website alongside your name/your clinics name as determined by Nomology for the protection of its business and in the interests of Users.

4.4 INDEPENDENT SERVICES

Your use of each Service confers upon you only the rights and obligations relating to such Service, and not to any other service that may be provided by Nomology.

4.5 NOMOLOGY REACH RIGHTS

Nomology reserves the rights to display sponsored ads on the Website. These ads would be marked as “Sponsored ads”. Without prejudice to the status of other content, Nomology will not be liable for the accuracy of information or the claims made in the Sponsored ads. Nomology does not encourage the Users to visit the Sponsored ads page or to avail any services from them. Nomology will not be liable for the services of the providers of the Sponsored ads. You represent and warrant that you will use these Services in accordance with applicable law. Any contravention of applicable law as a result of your use of these Services is your sole responsibility, and Nomology accepts no liability for the same.

4.6 DRP UNDERTAKING

The DRP shall not be part of any arrangement which will prohibit him/her from providing dispute resolution services. The DRP shall at all times ensure that all the applicable laws that govern the DRP shall be followed and utmost care shall be taken in terms of the services being rendered.

4.10 USAGE IN PROMOTIONAL & MARKETING MATERIALS

In recognition of the various offerings and services provided by Nomology to DRP, DRP shall (subject to its reasonable right to review and approve), and subject to the applicable law and relevant rules of confidentiality: (a) allow Nomology to include a brief description of the services provided to DRP in Nomology’s marketing, promotional and advertising materials; (b) allow Nomology to make reference to DRP in case studies, and related marketing materials; (c) serve as a reference to Nomology’s existing and potential clients; (d) provide video logs, testimonials, emailers, banners, interviews to the news media and provide quotes for press releases; (e) make presentations at conferences; and/or (f) use the DRP’s name and/or logo, brand images, tag lines etc., within product literature, e-mailers, press releases, social media and other advertising, marketing and promotional materials.

5. RIGHTS AND OBLIGATIONS RELATING TO CONTENT

5.1 As mandated by Regulation 3(2) of the IG Rules, Nomology hereby informs Users that they are not permitted to host, display, upload, modify, publish, transmit, update or share any information that:

i. belongs to another person and to which the User does not have any right to;

ii. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous,

iii. invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or

iv. encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;

v. harm minors in any way;

vi. infringes any patent, trademark, copyright or other proprietary rights;

vii. violates any law for the time being in force;

viii. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;

ix. impersonate another person;

x. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;

xi. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or

xii. prevents investigation of any offence or is insulting any other nation.

5.2 Users are also prohibited from:

i. violating or attempting to violate the integrity or security of the Website or any Nomology Content;

ii. transmitting any information (including job posts, messages and hyperlinks) on or through the Website that is disruptive or competitive to the provision of Services by Nomology;

iii. intentionally submitting on the Website any incomplete, false or inaccurate information;

iv. making any unsolicited communications to other Users;

v. using any engine, software, tool, agent or other device or mechanism (such as spiders, robots, avatars or intelligent agents) to navigate or search the Website;

vi. attempting to decipher, decompile, disassemble or reverse engineer any part of the Website;

vii. copying or duplicating in any manner any of the Nomology Content or other information available from the Website;

viii. framing or hot linking or deep linking any Nomology Content.

ix. circumventing or disabling any digital rights management, usage rules, or other security features of the Software.

5.3 Nomology, upon obtaining knowledge by itself or been brought to actual knowledge by an affected person in writing or through email signed with electronic signature about any such information as mentioned above, shall be entitled to disable such information that is in contravention of Clauses 5.1 and 5.2. Nomology shall also be entitled to preserve such information and associated records for at least 90 (ninety) days for production to governmental authorities for investigation purposes.

5.4 In case of non-compliance with any applicable laws, rules or regulations, or the Agreement (including the Privacy Policy) by a User, Nomology has the right to immediately terminate the access or usage rights of the User to the Website and Services and to remove non-compliant information from the Website.

5.5 Nomology may disclose or transfer User-generated information to its affiliates or governmental authorities in such manner as permitted or required by applicable law, and you hereby consent to such transfer. The SPI Rules only permit Nomology to transfer sensitive personal data or information including any information, to any other body corporate or a person in India, or located in any other country, that ensures the same level of data protection that is adhered to by Nomology as provided for under the SPI Rules, only if such transfer is necessary for the performance of the lawful contract between Nomology or any person on its behalf and the User or where the User has consented to data transfer. Nomology respects the intellectual property rights of others and we do not hold any responsibility for any violations of any intellectual property rights

6. TERMINATION

6.1 Nomology reserves the right to suspend or terminate a User’s access to the Website and the Services with or without notice and to exercise any other remedy available under law, in cases where,

i. Such User breaches any terms and conditions of the Agreement;

ii. A third party reports violation of any of its right as a result of your use of the Services;

iii. Nomology is unable to verify or authenticate any information provide to Nomology by a User;

iv. Nomology has reasonable grounds for suspecting any illegal, fraudulent or abusive activity on part of such User; or

v. Nomology believes in its sole discretion that User’s actions may cause legal liability for such User, other Users or for Nomology or are contrary to the interests of the Website.

6.2 Once temporarily suspended, indefinitely suspended or terminated, the User may not continue to use the Website under the same account, a different account or re-register under a new account. On termination of an account due to the reasons mentioned herein, such User shall no longer have access to data, messages, files and other material kept on the Website by such User. The User shall ensure that he/she/it has continuous backup of any legal services the User has rendered in order to comply with the User’s record keeping process and practices.

7. LIMITATION OF LIABILITY

In no event, including but not limited to negligence, shall Nomology, or any of its directors, officers, employees, agents or content or service providers (collectively, the “Protected Entities”) be liable for any direct, indirect, special, incidental, consequential, exemplary or punitive damages arising from, or directly or indirectly related to, the use of, or the inability to use, the Website or the content, materials and functions related thereto, the Services, User’s provision of information via the Website, lost business or lost End-Users, even if such Protected Entity has been advised of the possibility of such damages. In no event shall the Protected Entities be liable for:

i. provision of or failure to provide all or any service by DRPs to End- Users contacted or managed

ii. through the Website;

iii. any content posted, transmitted, exchanged or received by or on behalf of any User or other person on

iv. or through the Website;

v. any unauthorized access to or alteration of your transmissions or data; or

vi. any other matter relating to the Website or the Service.

vii. In no event shall the total aggregate liability of the Protected Entities to a User for all damages, losses, and causes of action (whether in contract or tort, including, but not limited to, negligence or otherwise) arising from this Agreement or a User’s use of the Website or the Services exceed, in the aggregate Rs. 1000/- (Rupees One Thousand Only).

8. RETENTION AND REMOVAL

Nomology may retain such information collected from Users from its Website or Services for as long as necessary, depending on the type of information; purpose, means and modes of usage of such information; and according to the SPI Rules. Computer web server logs may be preserved as long as administratively necessary.

9. APPLICABLE LAW AND DISPUTE SETTLEMENT

9.1 You agree that this Agreement and any contractual obligation between Nomology and User will be governed by the laws of India.

9.2 Any dispute, claim or controversy arising out of or relating to this Agreement, including the determination of the scope or applicability of this Agreement to arbitrate, or your use of the Website or the Services or information to which it gives access, shall be determined by arbitration in India, before a sole arbitrator appointed by Nomology or an independent arbitration institution designated by Nomology. Arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996. The seat of such arbitration shall be Bangalore. All proceedings of such arbitration, including, without limitation, any awards, shall be in the English language. The award shall be final and binding on the parties to the dispute.

9.3 Subject to the above Clause 9.2, the courts at Bengaluru shall have exclusive jurisdiction over any disputes arising out of or in relation to this Agreement, your use of the Website or the Services or the information to which it gives access.

10. CONTACT INFORMATION GRIEVANCE OFFICER

10.1 If a User has any questions concerning Nomology, the Website, this Agreement, the Services, or anything related to any of the foregoing, Nomology customer support can be reached at the following email address: contact@resolveoncord.com.

10.2 In accordance with the Information Technology Act, 2000, and the rules made there under, if you have any grievance with respect to the Website or the service, including any discrepancies and grievances with respect to processing of information, you can contact our Grievance Officer at:

Name: Mr Badarivishal Kinhal

Nomology Technology Pvt Ltd

F-14, 3rd Cross, Manyata Residency

Bangalore – 560045.

Phone: 9880 959035

Email: badarivishal.kinhal@resolveoncord.com

In the event you suffer as a result of access or usage of our Website by any person in violation of Rule 3 of the IG Rules, please address your grievance to the above person.

11. SEVERABILITY

If any provision of the Agreement is held by a court of competent jurisdiction or arbitral tribunal to be unenforceable under applicable law, then such provision shall be excluded from this Agreement and the remainder of the Agreement shall be interpreted as if such provision were so excluded and shall be enforceable in accordance with its terms; provided however that, in such event, the Agreement shall be interpreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction or arbitral tribunal.

12. WAIVER

No provision of this Agreement shall be deemed to be waived and no breach excused, unless such waiver or consent shall be in writing and signed by Nomology. Any consent by Nomology to, or a waiver by Nomology of any breach by you, whether expressed or implied, shall not constitute consent to, waiver of, or excuse for any other different or subsequent breach.